Refund policy

RETURN & REFUND POLICY


You have 10 days after receiving your order to return it. The refund will be made to your original method of payment. Please allow 3-7 business days to receive your refund (times may vary depending on your financial institution).

CONDITIONS: All items must be in their original sale condition, neither worn nor washed. A document including your full name and order number must be included within the return package. If the item does not meet the criteria mentioned above (e.g., items have been broken, worn, washed or stained, etc.), it will be returned to you at your expense. We will inform you by email regarding the cost of returning the "defective product". If the cost of return is not paid, no refund will be made.

For Swimwear/Lingerie/Intimates: all items must be returned with the price tags still attached. Returns are accepted only if the hygienic protection seal has not been removed from the swimsuits/lingerie/intimates (except underwear). In the event that hygienic protection and price tags are removed, swimsuits/lingerie/intimates will not be refunded. Thank you for keeping on your underwear on when trying on your new swimsuit/lingerie/intimates.

All items must be returned in their original packaging, be in perfect condition and include all unused parts and accessories. Any merchandise received damaged at our warehouse will be returned to you at your expense.
To process a breakage that occurred during delivery, photographic evidence is required. Please contact hello@bareluv.com.

EXCEPTIONS: For hygienic reasons, accessories, jewelry, body products, candles, underwear, bodysuits, and cosmetics are not eligible for returns.